The ASQ Auditing Handbook, Fourth Edition


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Book Descriptions

This handbook supports the quality auditor Body of Knowledge (BoK), developed for the ASQ Certified Quality Auditor (CQA) program. This fourth edition addresses new and expanded BoK topics, common auditing (quality, environmental, safety, and so on) methods, and process auditing. It is designed to provide practical guidance for system and process auditors. Practitioners in the field provided content, example audit situations, stories, and review comments as the handbook evolved. New to the fourth edition are the topics of common and special causes, outliers, and risk management tools. Besides ...